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Help for the journey

A little guidance,
when you need it.

Explore the app, understand progress and find practical help for everyday use. The current guides are maintained in the account portal.

Parents and carersSetup, the first visit and supporting your child.Explore the appDoors, Baseline, challenges, practice and the Progress Tree.Understand their progressReports, helpful skill notes and knowing where to help.Baseline AssessmentFinding a starting place and helping with the controls.

Need a hand?

From your first visit to understanding a report, the guides walk you through each step in plain English. Explore Family Voice for a personal welcome, or find guidance for sharing a learner with a tutor or school.

Explore Family Voice · Tutor guide · Teacher guide

If you’re stuck, contact our support team. Tell us what you were trying to do and which screen you reached, so we can help you take the next step.

Contact Big Maths support